Terms & Conditions/ Agreement

Personal Training

Falls Prevention

Terms and Conditions 

 

1-2-1 Sessions: 

Home/Park sessions are available. 

Prices may vary on Home & Park sessions as travel fees may apply. So don't hesitate to message me first for a quote or to book your consultation

Individual Block Bookings

(Home/Park Sessions Available)  

6 Sessions  (must be used within 4 weeks of initial booking unless discussed with myself) 

10 sessions (must be used within 8 weeks of initial booking unless discussed with myself) 

Group Bookings

(Home/Park Sessions Available) 

2 people £50.00 per session. 

3 people £60.00 per session.

4 people £70.00 per session. 

• Payment for single sessions must be paid in advance i.e. the session before this Is to reserve your time slot. Please note if you have not paid in advance you could lose your slot if other clients request that time.  

• Block bookings must be paid for in advance but sessions can be booked to suit. However, all sessions must be redeemed within the time scale advertised depending on the number of sessions booked. 

• All monies paid are non-refundable. You may give sessions to someone else if you are unavailable to complete block bookings for any reason.  

Client/Trainer Agreement 

• The trainer will use their skills and knowledge to design a safe programme of exercise that will take into account the personal goals, fitness levels and exercise likes and dislikes.  

• The trainer will provide the coaching, supervision advice and support that the client may need to help them achieve their goals. The client’s progress will be regularly monitored and the programme revised and adjusted accordingly.  

• The trainer will provide all necessary equipment and will organise appropriate venues for all training sessions.  

• All client information will be kept strictly private and confidential.  

• If the trainer requires further medical information from a practitioner, the client must provide such details. 

• It is understood between client and trainer that both will commit to the programme and give 100% effort.  

• The client is required to arrive 5-10 minutes prior to a training session so that a full session can be achieved on each visit and so other sessions after run on time. 

• The client is required to wear appropriate clothing and footwear. Clothes should be loose fitting and non-restrictive. Footwear should be comfortable and provide adequate support. NO open toed shoes/ or sandals. 

• At the start of every session the trainer and client will sign your record to state that session has happened.

Personal Training Terms and Conditions 

Health Screening 

• All clients must complete a PAR-Q before commencing any exercise programme. I may require a letter of ‘medical clearance’ from your GP. 

Cancellation Policy 

• By Client on more than 48 hours’ notice - No charge/loss of session. 

• By Client on less than 24 hours’ notice, Client is able to rearrange and complete the session in the same week No charge/loss of session. (This can only be done if I have availability) 

• By Client on less than 24 hours’ notice, Client unable to rearrange and complete session in the same week - Loss of session. 

• By Client less than 12 hours - Loss of session. 

• No show- Loss of session.  

• By the trainer - No charge/loss of session.

Lateness Policy 

• If the client is late for a session the session will not be extended and will end at the appointed time. 

• If the trainer is late, additional time will be added to the session or to subsequent sessions. 

This agreement will be issued on the day of your consultation or I can email a copy over before hand as this will require a signature and date from yourself. 

I will also sign a copy for you to keep for your records. 

 

Dan Height 

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Sports Massage

Relaxation

Deep Tissue 

Dry Cupping

Taping & Strapping

Terms & Conditions

Fee Charging Policy  

• Payment for single sessions must be paid In advance i.e. the session before this is to reserve your time slot. Please note if you have not paid in advance you could lose your slot if other clients request that time.  

• Block bookings must be paid for in advance but sessions can be booked to suit.

• All monies paid are non-refundable. You may give sessions to someone else if you are unavailable to complete block bookings for any reason.  

Client/Therapist Agreement 

• The therapist will use their skills and knowledge to design a safe programme that will take into account the personal health and medical issues. The client’s progress will be regularly monitored and the therapy revised and adjusted accordingly.  

• The therapist will provide all necessary equipment and will organise appropriate venues for all sessions.  

• All client information will be kept strictly private and confidential.  

• If the therapist requires further medical information from a practitioner, the client must provide such details. 

• It Is understood between client and therapist that both will commit to the treatment plan and time scale that might be needed for full recovery.

• The client Is required to arrive 10 minutes prior to a treatment so that a full session can be achieved on each visit and so other clients sessions after run on time. 

• The client is required to wear appropriate clothing. 

• At the start of every session the therapist and client will sign your record to state that session has happened. 

Health Screening 

• All clients must complete a PAR-Q before commencing any treatment programme. I may require a letter of ‘medical clearance’ from your GP. 

Cancellation Policy 

• By Client on more than 48 hours’ notice - No charge/loss of session. 

• By Client on less than 24 hours’ notice, Client is able to rearrange and complete the session in the same week No charge/loss of session. (This can only be done if I have availability) 

• By Client on less than 24 hours’ notice, Client unable to rearrange and complete session In the same week - Loss of session. 

• By Client less than 12 hours - Loss of session. 

• No show- Loss of session.  

• By the therapist  - No charge/loss of session. 

Lateness Policy 

• If the client is late for a session the session will not be extended and will end at the appointed time.

• If the therapist is late, additional time will be added to the session or to subsequent sessions.

 

I recognise and understand all the terms and conditions set between my therapist and myself and agree to follow all the guidelines set out above.

This agreement will be issued on the day of your consultation or I can email a copy over before hand as this will require a signature and date from yourself. 

I will also sign a copy for you to keep for your records. 

 

Dan Height